Is there anything that I can do to prevent my premium from increasing? There are many actions with little or no cost that can be done. Tip 37 – Don’t bother complaining about insurance costs if you’re not bothered to read! A customer recently asked me what can be done to make some impression upon the apparent never-ending premium increases and I asked if they were reading our by-weekly Tips. Their response was, “Oh yeah – why don’t you send me more emails? I have way too much time on my hands and I’d love to fill it reading your emails!” A highly reputed Personal Finance Journalist was recently incredibly generous enough to cast their eye over one or more of these mailings and suggested that I could be less “wordy”, that I am a little “too hectoring” and that perhaps I should take some writing lessons. I genuinely understand their take on the matter but I’m afraid that I will make no excuses for using plain English to share over 40 years of lessons learned that I believe will help retailers avoid claims. There’s nothing complicated about insurance folks. A group of similar operations/persons/businesses make a decision to create a “kitty” to provide for an unexpected loss through personal property damage, loss, and liability for third party personal injuries and/or property damage. They do so with the knowledge that they alone will not be able to cover such a loss. They also do so with the hope that no loss will occur, but as you know they do! In reality losses regularly exceed premiums and so they must increase to meet the cost. What can be done? Please read and give feedback. If we don’t share our own experiences and listed to others we are not doing as much as we can. Always remember – call us to discuss any/every incident. We will advise and guide you.