Is there anything that I can do to prevent my premium from increasing? There are many actions with little or no cost that can be done. Tip 40 – The importance of retaining CCTV footage All too often we receive claims from persons alleging to have had an accident on a shop premises a considerable time after the event which the retailer has no knowledge of. Did you know that would be claimants have up to 2 years to make a claim from the date of an incident occurring? CCTV coverage is now widely available and good CCTV footage can provide indisputable evidence when an incident occurs and is a useful tool for deterring possible fraudulent claims. As a general rule you should • retain recorded media for a period of at least 6 months, if possible, in light of the timescale that a would be claimant has to make a potential claim • download CCTV footage of any incident regardless of whether you anticipate a claim or not – label it and store it safely and securely so that it is available in the future should a claim be made Please note that when you retain CCTV footage you are required under Data Protection Regulations to ensure that the medium is stored in a secure environment – more information can be obtained from http://www.dataprotection.ie/docs/Data-Protection-CCTV/242.htm Always remember – call us to discuss any/every incident. We will advise and guide you.